Privacy Policy


Privacy and Protection of Information


The privacy and protection of your information is important to us. We therefore use practices that are consistent with standards in the industry to protect your privacy. Subject to the other sections of this Privacy Policy, we do not make any personal information available to third parties without your permission. Please note, however, that no transmission over the Internet or telephone can be fully guaranteed in its confidentiality and non-disclosure, and as such you transmit at your own risk. Our website uses cookies for tracking Google analytics.


PayFast Payments


We use PayFast's fast, instant and secure payment gateway to process payments. PayFast process local and international credit cards, with a variety of fraud protection mechanisms in place, to protect you against charge backs. Read PayFast's Privacy Policy to see how they store and protect the personal information you provided.

Leaves and Twigs does not collect or store your banking details, this is done securely by PayFast.


Password Safety


Your access to your account is password protected. We advise that you do not disclose your password to anyone. In addition, we recommend you sign out of password-protected services at the end of your session. You are responsible for all actions taken with your login name and password. Your user password should be held in strict confidence. If you lose control of your password, you may lose substantial control over your account. Therefore, if your password has been compromised for any reason, you should immediately change your password. We offer you the ability to review and change the information you submit to us by logging into the site, and once logged in as a registered user, you may change your Password and user preferences. Please contact us at marion@leavesandtwigs.co.za if you are unable to change your password.


Analytics and Cookies


Leaves and Twigs uses third-party analytics tools to help measure traffic and usage trends for this site. These tools may use cookies and other technologies to collect information about your use of the site and your preferences. These tools collect information sent by your device or the site in order to improve our service. This information may be used to, among other things, analyse and track data, serve content, determine the popularity of certain content, and better understand your online activity. Some sessions are stored in cookies as part of adding and removing products to and from your cart. Refer to the PayFast Payments section to see how your order details are processed.

Please contact us if you have any questions about this Privacy Policy.